Services

Frequently Asked Questions

FAQs

What are the available sizes?

The Moreno Collection offers sizes ranging from 2x3 to 10x13, including options like 5x8, 6x9, and 9x12. The Aria Collection sizes range from 3x5 to 10x13, including popular sizes like 5x7, 6.5x9, and 7.5x9.5, ensuring a perfect fit for any space.

Are the rugs safe for households with kids and pets?

Yes, both collections are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for children, pets, and families.

How do I care for my rugs?

Regular care includes vacuuming without a beater bar and blotting spills immediately. While the Aria Collection is machine washable, professional cleaning is recommended for larger sizes or for deeper cleaning in both collections.

Do these rugs prevent slipping on hard floors?

Yes, Luria Rugs are designed with a specialized backing that provides excellent grip, helping them stay firmly in place on hard floors, even in high-traffic areas.

Where are Luria Rugs made?

All Luria Rugs are power-loomed and hand-finished in Turkey, reflecting exceptional craftsmanship and quality.

What should I do if my rug arrives damaged?

If your rug arrives with any damage, please reach out to our customer service team right away. Provide photos of the damage as documentation, and we will help arrange a return, replacement, or refund.

Will the colors fade over time?

The rugs are made with high-quality, fade-resistant materials, ensuring that the colors remain vibrant even with regular use in well-lit or high-traffic areas.

How should I store the rug if not in use?

Roll the rug with the patterned side facing out and store it in a dry, cool place away from direct sunlight or moisture. Avoid folding to prevent creases.

Can these rugs be used outdoors?

These rugs are designed for indoor use. While they are durable, prolonged exposure to outdoor elements like rain or direct sunlight may affect their performance and appearance.

Can these rugs be used on different types of flooring?

Yes, these rugs are suitable for use on a variety of flooring types, including hardwood, tile, laminate, and vinyl. The backing ensures they stay in place and protect the floor underneath.

Register for Warranty

Please take a moment to register your product to enjoy peace of mind knowing your investment is protected for years to come.

As part of your warranty registration, you will also be opted in to receive marketing communications from Luria Rugs.